Tenant services

We deliver bespoke services to the co-operatives that we provide management services to.

Our management agreement is flexible so your co-operative may manage some of the functions themselves.

Useful links for tenant-members are available here.

Find out what services we manage for your co-operative here.

Office closure – Wednesday 19 August

Please note that the MB Housing office will be closed on Wednesday 19 August while our team attends a staff training day. During this time, the office will not be available for routine enquiries. However, our emergency service will remain in operation, and emergency calls only will be responded to.

We apologise for any inconvenience and thank you for your understanding as we invest in training to continue providing the best possible service.

Pay your rent

Our People

Your rent is due weekly or monthly in advance as stipulated in your tenancy agreement. It is your responsibility to pay your rent.

There are a number of ways that you can pay, please click on the link below.

allpay
PayPoint

Contact us for a copy of your rent statement

Report a repair

You can report your repair 24/7 using our online portal here. 

For user information on the repairs portal click here.

Alternatively, contact MB Housing by phone or email.

If you have an emergency, please call the office on 020 3924 2810.
Please DO NOT report an emergency via the online portal or by email.

Call

020 3924 2810