MB Housing is committed to protecting and respecting your privacy.  All personal information provided by you through this website, https://mbhousing.uk, will be under the control of MB Housing acting as Data Controller and in line with the Data Protection Act 1998 (DPA) and General Data Protection Regulation 2018 (GDPR).

What is personal information

Personal information is information that alone or combined with other information may identify you. Under the GDPR, personal data is defined as:

“any information relating to an identified or identifiable natural person. This includes information that directly or indirectly identifies a person, such as names, identification numbers, location data, online identifiers, or even factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity”.

We do not consider personal information to include information that has been anonymised so that it does not allow you to be identified.

What personal information we may collect

When you visit this website we may ask you for personal information to allow us to contact you to deal with your request or enquiry. This may be collected when you enter your details into any of the online forms within this website. It may also be collected when you correspond with us by telephone, email or otherwise.

The information we may collect from you includes the following personal information:

  • if you ask us to contact you – your full name, email address, telephone number and any personal data you may choose to include within the free text box
  • when you visit the website and have chosen not to disable cookies – technical information such as your Internet Protocol (IP) address, the browser type and version, time zone setting, browser plug-in types and versions, operating system and platform as well as information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from the website, the pages viewed or searched for, page response times, download errors, page interaction information and methods used to browse away from the page and any phone number used to contact us.

What we will not do

  • we will not sell your personal data to third parties.
  • we will not pass on your personal data to unrelated third parties unless we are required to do so by law or we have your explicit permission to do that.
  • we will not transfer or store your personal data outside of Europe (the European Economic Area).
  • we will not send you unsolicited marketing material.

Why we need your information and how we use it – Contact form

Data

Use or type of processing

Why we do it

Email address

To send you emails.

Email is normally the easiest way for us to contact you.

Phone number

To telephone you in relation to your enquiry.

Sometimes the most efficient way to handle an enquiry is to have a telephone conversation.

Name

To personalise our communications with you.

We do this because we know who to address our response to.

 How long we retain your data

Your personal information will be retained by us, and those organisations that process your data on our behalf, for as long as is necessary for the required service to be provided to you.

Cookies

A “cookie” is a piece of software that is attached to the hard drive of your computer or mobile device and remembers information about the configuration of your computer.  We may use this information to track your movements through our website to find out how it is being used and to assess its usefulness.

Personal information about you is not collected during the tracking process.  You can disable the cookies that we attach if your browser supports this.  However, you should bear in mind that if you exercise this option, you may be unable to access certain parts of our site.

Third Party Websites

Because we want your experience of our website to be as informative and useful as possible, we may provide links to websites operated by third parties.  Please be aware that we do not control such third party websites and that such websites may send their own cookies to users, or otherwise collect data or solicit personal information gathering practices of Third Party Websites that you are able to access through our site, and we encourage you to review each Third Party Website’s privacy policy before disclosing any personally identifiable information.

Contacting us

We welcome any queries you may have regarding this privacy notice, or any information we hold about you. Please contact:

Melanie Martin – MB Housing Ltd

85 Great Portland Street
First Floor
London W1W 7LT