Co-op services
We deliver bespoke management services to suit individual co-operatives. We know that no two co-operatives are the same and we have created a management agreement that is flexible, enabling our clients to manage as much or as little of the functions themselves.
We can provide a full range of services:
- Repairs and maintenance
Housing management
Arrears management
- Rent collection
Lettings
Meeting attendance
Policy guidance
Co-operative finance
Co-operative support
- Training
Our management service
Our People
If your co-op needs a full management service to deliver all of your core functions as a landlord, no problem, we can provide one.
If your co-op wants to retain your management functions in-house, but outsource your finance, no problem! We can process your invoices and payments. We work with accountants who can produce your budgets, management accounts, rent and service charges , in addition to your annual accounts.
If you want to outsource your maintenance to ensure that your organisation is complicit with your health and safety obligations, no problem, we can do this.
MB Housing has a standard fee structure which is calculated on the number of properties that you have. If we provide your co-operative with a management service, your residents are entitled to a free subscription to House Exchange, the mutual exchange platform. Find out more here.
Our service agreements are initially set for a period of six months so that the client has the chance to test the level of service we are providing against what we said we would provide as part of the initial agreement.
“MB Housing is a trusted managing agent for our Co op. We always receive a friendly and professional service, from the everyday running to more complex legal matters. The Co-op is strong and well-maintained as a result”
Nick Richards, Chair of Lewisham Family Co-operative Association
Our repairs service
Now, more than ever, tenant-led housing providers are considering outsourcing their repairs and maintenance to ensure that they provide a good quality repairs service to their tenants, in addition to ensuring their organisation is complicit with its health and safety obligations.
If this sounds like you, we know the pressures you are facing and we can help you with this. We can help you with:
- Reactive Maintenance
- Planned and Preventative Maintenance (roofs, windows, boiler installations, kitchen & bathroom renewals)
- Cyclical Maintenance
- Health & Safety (damp & mould, fire safety, gas servicing, asbestos, legionella, electrical tests)
“MB Housing has recently helped us navigate the changes to fire safety legislation and involved us in each decision along the way, so we felt reassured by this process rather than overwhelmed by it. We have benefited hugely from Mel’s knowledge and project management skills in many aspects of our Co-operative’s regular cycle of responsibilities and she always brings a friendly smile with her when we start a new venture together.
Thoroughly recommended.”
Ed Breen – Treasurer of Pearman Street Housing Co-operative Limited