Welcome to our online repairs portal – Fixflo. As part of your co-operative’s management agreement with us, if we provide your repairs service, you now have access to our online repairs ordering system.

Fixflo is a self-serve online repairs reporting system that is really quick and easy to use. You can report your repair online 24/7, in over 40 different languages. Please be as descriptive as possible and always provide a photo of the problem when you can. Once you have clicked submit you will receive a confirmation email in your inbox [please check junk if you cannot see this].  To find out more about using the service, watch this handy video.

If you have an emergency, please call the office on 020 3924 2810. Please DO NOT report an emergency via the online portal, email or the contact form.